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I went to them to open an account after we moved here.

The lady ran my credit info and said I was under investigation for "check fraud". I asked if she copied the info I gave her correctly.

She then said she was going to call the Police. Yes- "she was calling the Police on me". She tried again and said the same. It was news to me.

I immediately went home to check my credit report and talk to my past bank where we left. They had no information of this. I called Frost Bank to try to get to the bottom of this. I got "run around" for two days before they said they had no knowledge of me coming in to there bank.

Very Stange! I went back to find the same woman doing my check and she was not there. The man in her place said they change people all the time.

This has puzzled me to this day.

I will never go near this bank again!

Reason of review: Bad quality.

Location: Dallas, Texas

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